Acceptable Use Policy

Last updated: 26 October 2026

This policy sets out what is and is not acceptable when using SharpSharp. Violations may result in account suspension or permanent removal.

1. Prohibited conduct

You must not:

• List or sell prohibited, illegal, stolen, or counterfeit products.
• Misrepresent the nature, quality, or origin of products or services.
• Use the platform to harass, threaten, or abuse other users.
• Attempt to bypass payment processing or manipulate pricing.
• Create multiple accounts to circumvent a suspension or ban.
• Use automated bots or scripts to interact with the platform without authorisation.
• Interfere with the operation of the platform or its infrastructure.
• Share other users' personal data outside the platform.

2. Vendor-specific rules

• All listed items must be available and accurately described.
• Prices must include all charges; hidden fees are not permitted.
• Do not list items that require age verification, prescriptions, or special permits unless you hold the relevant licence and have notified SharpSharp.
• Food vendors must comply with local food safety and hygiene standards.

3. Rider-specific rules

• Deliver only through the SharpSharp platform when on an active delivery.
• Do not tamper with, open, or consume customer orders.
• Maintain a safe and roadworthy vehicle.
• Do not deliver while impaired by alcohol or substances.

4. Reporting violations

If you encounter behaviour that violates this policy, report it via WhatsApp at +234 707 896 3132. We investigate all reports and take appropriate action.

5. Enforcement

Depending on the severity, violations may result in a warning, temporary suspension, or permanent removal from the platform. We reserve the right to act without prior notice in cases involving safety or illegality.