Data Deletion Instructions

Last updated: 26 October 2026

SharpSharp respects your right to control your personal data. If you would like us to delete the data we hold about you, follow the instructions below.

How to request data deletion

Send a data deletion request by either method:

• Email: Send a message to usesharpsharp@gmail.com with the subject line "Data Deletion Request". Include the phone number or email address associated with your account so we can locate your records.
• WhatsApp: Send a message to our WhatsApp business number with the text "Delete my data". We will verify your identity and process the request.

What we delete

Upon a verified deletion request, we will remove:

• Your account profile (name, email, phone number, business details).
• Order history and delivery records associated with your account.
• Conversation history and message logs.
• Payment references (we do not store full card details).

What we may retain

Certain data may be retained where required by law or legitimate business interest, including:

• Transaction records required for tax, accounting, or regulatory compliance.
• Audit logs required for security and fraud prevention (anonymised where possible).
• Aggregated, non-identifiable analytics data.

Processing time

We will acknowledge your request within 48 hours and complete the deletion within 30 days. If additional time is needed (for example, to verify your identity), we will notify you.

Questions

If you have questions about data deletion or your privacy rights, contact us at usesharpsharp@gmail.com.